Phoenix Service Software 2012.50.001.49220(2014.01.13)

Version 2: 13.01.2014: New Product API installation package and new cmntucsonui.dll added to fix BB5 Certificate Restore error
Please use these additional components only if you experience problems with BB5 Certificare Restore (RM-799, RM-863). Error message “.. Failed to write Tucson data, Security: writing Simlock data, product returned signature error..:”
Development of Phoenix service software has been discontinued, complete installation packages will not be released anymore. Therefore these components must be used to update Phoenix.

Install latest Phoenix service software (version in this article)
Run TSS_Product_API.exe
Select “Install Product API” – option
After TSS_Product_API has been installed, copy “cmntucsonui.dll” to following directory on your PC. please replace the existing version of dll with new one.
C:\Program Files (x86)\Nokia\Phoenix – directory on 64 bit machine
C:\Program Files\Nokia\Phoenix -directory on 32 bit machine

Main component versions in the release:
Product API 2012.46.2.49145
Nokia Connectivity Cable USB Driver Version 7.1.101.0
Flash Update Package 12.49.0
FUSE Connection Manager v 2012.51.1

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2012.50.0.49146
Error Corrections & changes:
New products: RM-647
New products are not implemented to Phoenix anymore. Phoenix development is closed.

IMPORTANT!
Phoenix installation requires a network connection if DOT.NET framework 4.0 is not installed on PC
(.NET framework is downloaded from web during phoenix installation).

New common data package location in use. Please see document SR1315 in KICS Information Center for further information.
All Nokia Service Software Applications will use following location for product specific data:
– Windows XP: C:\Documents and Settings\All Users\Application Data\Nokia\Packages
– Windows 7: C:\Program Data\Nokia\Packages

Please see articles SR1774 for more information on the use of Nokia Data Package manager – tool, and article SR1854 for more information on the Nokia Service Application Manager Tool.
During installation, Data Packages should be installed in these directories, if they install to any other location by default. Target folder for local data packages can be changed in the installation wizard manually.
This version contains the latest Tucson components. Therefore do not use Tucson Add-On Installation Packages.
Before you start Phoenix or Care Suite installation to Windows 7 the User Account Control (UAC) should be turned off from Windows Control Panel settings.
For more information concerning new options in “Firmware Update” – menu and their use, Please see documents SR1313 and SR1659 in KICS Information Center.
Tucson operations combined with “flash” – option are now handled in the same way as “refurbishment”, which requires Mass Memory Content File to be available.
Use of Flash option simultaneously with product code change for USB Only phones is restricted. It is recommended to flash phone separately with Firmware Update. Please refer to product specific instructions.
Connection media to FLS-5 must be configured to be “USB_FBUS”, after FLS-4 support has been removed FBUS does not work anymore with FLS-5

KNOWN ERRORS & LIMITATIONS
FLS-5 drivers do not support 64 bit OS, so phones using FLS-5 /USB_FBUS connection can not be serviced in 64 bit operating systems
N9- RM-696 Product Code change still unreliable
Product code change is not working with RM-838, RM-852, RM-843. Please use Product identity tool (SR2872)
Energy Management Calibration should not be performed for products using the “Quantum” engine (RM-689, RM-702, RM-704 and other product using the same engine)
Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data Package 2 concept.
Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore. FLS-5 can be used with other product specific cables and adapters, but not with SS-46 Interface Adapter.
If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong. This is caused by very old DCT-4 data packages which contain Flash Update Package and overwrite current information during installation. If you experience problems when updating FPS-x prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers except the FPS-8.
FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW version 11 has been released to correct this. Sales pack code is 0089J83 , old HW version is not delivered anymore
Please refer to product specific documents and instructions concerning the limitations of the RX-51 product
When version 2010_12_8_42304 or newer with FUSE connection manager is installed on top of older Phoenix versions, there may be an additional delay of several minutes when you start Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is finished.
After you close Phoenix, it may not restart. To rectify this:
– Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe processes, or optionally restart your PC
It is not possible to program Mass Media Content file to some devices over direct USB cable connection, due to the large size of the file. For these models a feature called “Media Check” has been implemented. When this type of product is connected to service software / PC via direct USB cable the refurbishment option will be disabled. Please use a flash prommer. Affected products using Media Check are: RM-122, RM-175, RM-176, RM-186, RM-246, RM-247, RM-296, RM-297, RM-320, RM-462, RM-472, RM-484, RM-505, RM-555, RM-559
To be able to use the help files in Windows 7 you need to install Windows Help program (WinHlp32.exe) for Windows 7. Ways to locate WinHlp32.exe:
– Start Phoenix with online connection to Internet, select “Help” and “Phoenix help”. Click the “Microsoft Help and Support” website link. Download WinHlp32 and install it.- Go to https://www.microsoft.com. Type “WinHlp32” to “Search Microsoft.com” – field. Locate Windows Help program (WinHlp32.exe) for Windows 7 and install it
When using flash prommers, only one connection type to one prommer is allowed. Please use either NFPD USB or NFPD TCPIP connection to one prommer, not both connections to same prommer

Supported operating systems
Windows 7 32 Bit version
Windows 7 64 Bit version (Please note that FLS-5 drivers do not support Win 7 64 bit OS, therefore FLS-5 can not be used in this operating system)

IMPORTANT!
Phoenix installation requires a network connection if DOT.NET framework 4.0 is not installed on PC[Microsoft .NET Framework 4 (Standalone Installer)], if you have installed it, you can ignore this.
(.NET framework is downloaded from web during phoenix installation).

Original: Download Now

Cracked: Download Now

TSS_Product_API: Download Now

cmntucsonui.dll: Download Now

For India: Original / CrackedTSS_Product_APIcmntucsonui.dll

307 Replies to “Phoenix Service Software 2012.50.001.49220(2014.01.13)”

  1. Hey. Phoenix don’t see my phone – only NO CONNECTION shown, anybody knows what is going on? Care Suite – same, even if phone is good installed, seen by system and Nokia Ovi Suite.

  2. Why when in almost final flashing “Error Communication to Product” show ?
    And Nokia USB Rom is Device Unplugged

    Can you give some suggestion, how to fix it ?

  3. My Nokia 2730classic has its software corrupted, authority certificates have been deleted! Can i reflash my device with this version? Also where can i find the files for Nokia 2730c? Genuinely need help!

  4. Hi Seidea, I have a Nokia Lumia 900, but I can´t find the rm-823 in any phoenix service software. Do you know where I can find it?
    Thanks alot

  5. when open phoenix it says,
    Error loading component

    HRESULT 0x80040154 (-2147221164)
    This means:
    Class not registered

    plz.help……….

      1. Have you got win7 ? I have and nothing helps – disable antivirus app, reinstall , run as administrator.

  6. Asic CMT: Verifying communication to device…
    Waiting for communication response: 25
    Waiting for communication response: 24
    Waiting for communication response: 23
    Waiting for communication response: 22
    Waiting for communication response: 21
    Waiting for communication response: 20
    Waiting for communication response: 19
    Waiting for communication response: 18
    Waiting for communication response: 17
    Waiting for communication response: 16
    Waiting for communication response: 15
    Waiting for communication response: 14
    Waiting for communication response: 13
    Waiting for communication response: 12
    Waiting for communication response: 11
    Waiting for communication response: 10
    Waiting for communication response: 9
    Waiting for communication response: 8
    Waiting for communication response: 7
    Waiting for communication response: 6
    Waiting for communication response: 5
    Waiting for communication response: 4
    Waiting for communication response: 3
    Waiting for communication response: 2
    Waiting for communication response: 1
    Error 0x8401F121 communicating to phone. Unable to verify comm.
    Warning: Unable to communicate to product after flashing

    please tell me what is the reason for this error mesage?

      1. Hii , I have also same problem for communication error , I am refurbishing my phone e63 with rm 437 ruby & ultramine flash. But same problem .
        Pls tell me solution for the same.
        My phone is dead .

  7. Ahoi!

    Can i unlock whit this program, my 6303c(RM-433).?
    Umm i downloaded this frimware or flash files (DCP, VPL,BIN, image_t_steel files…etc), and copied in here C:\Program Files\Nokia\Phoenix\Products\RM-433. But i got this message when i try to flash it
    “Neither DP1.0 nor DP2.0 was found for the product, or the product cannot be identified” I never ever try this method before, so im sorry if i asked some brutally stupid question.

  8. Hi, wich version should I use, Original or cracked one? What’s the difference between those versions?
    I need flashing my Asha 210, It works?

  9. i am unable to update my firmware of my phone because an error shows as neither dp1 or dp 2 found or the product cannot be identified always i get the same error while updating my firmware so please help me to solve this problem ………………………………..please help me………………………….

        1. give some links for download original ,suitable RM-924 firmware…………my nokia 210 is not dead but i want to flash

  10. Hi Seidea,
    trying to flash dead N8 with Phoenix. It crashed during firmwareupdate. Do you have a link with detailed information, how to fix it. I always get this errorcode.
    Thanks in advance.
    Asic CMT: Programming data sent: 0%
    Error sending programming command 0x8400A814
    ERROR Sending status request to Algo! 0x8400A814
    Error while programming CMT!
    Error when flashing Algo (0x84012283)
    Unable to flash phone 0x84012283

  11. Download link leads to an Error Message…Could not establish connection to server.
    Can we have another Download link ? 

  12. I am in trouble please help me….

    Due to flashing my Nokia E52 with Phoenix_Service_Software_2012.50.000.49146_cracked it shows en error code like that

    "Flashing finalization failed. Do you like to retry the finalizing?

    HRESULT 0x8421001c (-2078212068)

    Firmware: Cannot verify communication to phone after flashing. Make sure that phone booted up correctly and retry."

    Detail error code:

    "Flashing started
    Creating product data items list
    Product data items list created
    Backup not required
    Flashing phone
    Initializing
    Scanning image files…
    Waiting for USB device…
    Loading secondary boot code: 15168 bytes
    Secondary boot loaded
    BB Asic Index is: 00
    Asic ID is: 000000030000022600010007600C192102011104
    BB Asic Index is: 00
    EM Asic ID is: 00001040
    BB Asic Index is: 00
    EM Asic ID is: 00001030
    BB Asic Index is: 00
    Public ID is: 05300115FC510F49F9FF7D9FFB5FBC38DFB12D86
    BB Asic Index is: 00
    Asic Mode ID: 00
    BB Asic Index is: 00
    Hash: 25B977A055BE9B5DEC0C38A2A279C695
    BB Asic Index is: 00
    ROM ID: 3E273BF637BE26FA
    BB Asic Index is: 00
    Device type is: 05
    Device Index is: 00
    Manufacturer code: 0000
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 04
    Device Index is: 00
    Manufacturer code: FFFF
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 00
    Device Index is: 00
    Manufacturer code: 0020
    Device ID: 0040
    Extended device ID: 0000
    Revision ID: 0031
    BB Asic Index is: 00
    Device type is: 00
    Device Index is: 01
    Manufacturer code: 0000
    Device ID: 0001
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 03
    Device Index is: 00
    Manufacturer code: 0020
    Device ID: 0040
    Extended device ID: 0000
    Revision ID: 0031
    Loading update server code: 869872 bytes
    Update server loaded
    Asic CMT: Start programming 161690 KB…
    Asic CMT: Programming data sent: 0%
    Asic CMT: Programming data sent: 10%
    Asic CMT: Programming data sent: 20%
    Asic CMT: Programming data sent: 30%
    Asic CMT: Programming data sent: 40%
    Asic CMT: Programming data sent: 50%
    Asic CMT: Programming data sent: 60%
    Asic CMT: Programming data sent: 70%
    Asic CMT: Programming data sent: 80%
    Asic CMT: Programming data sent: 90%
    Asic CMT: Programming data sent: 100%
    Programming complete
    Asic CMT: Verifying communication to device…
    Waiting for communication response: 25
    Waiting for communication response: 24
    Waiting for communication response: 23
    Waiting for communication response: 22
    Waiting for communication response: 21
    Waiting for communication response: 20
    Waiting for communication response: 19
    Waiting for communication response: 18
    Waiting for communication response: 17
    Waiting for communication response: 16
    Waiting for communication response: 15
    Waiting for communication response: 14
    Waiting for communication response: 13
    Waiting for communication response: 12
    Waiting for communication response: 11
    Waiting for communication response: 10
    Waiting for communication response: 9
    Waiting for communication response: 8
    Waiting for communication response: 7
    Waiting for communication response: 6
    Waiting for communication response: 5
    Waiting for communication response: 4
    Waiting for communication response: 3
    Waiting for communication response: 2
    Waiting for communication response: 1
    Error 0x8401F121 communicating to phone. Unable to verify comm.
    Warning: Unable to communicate to product after flashing
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files…
    ERROR: Unable to detect device 0x8401F145. Check USB connection
    ERROR: Product recovery failed
    Unable to set the phone to flash mode. Unable to flash.
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files…
    Phone recovery completed. Waiting for phone to boot up
    Bootup successful
    Verifying communication to product (before flash finalizing)
    Failed to verfy communication to product"
     

     

    Now phone is dead.please help me…

     

  13. where is the download package option in phoneix  2012.50.49146. i searched all the options but cant able to find it if i need to download seperately means how to load it in the phoneix software

  14. i tried many times with other versions of phoenix to flash my rm-745  mobile .. then it became dead . now when i power it on it just bibrates , nothing else works . plz help 

    Note : i was able to successfully flash my nokia rm-750

      1. i always use dead flashing .. but when i flash it shows an error msg of trobuleshoot and asks me to create zip files …  and  another prob is that communication to phone fails     all the time … i will try this one now

  15. I tried many times to flash my 808 Pureview without success. Seidea helped me through this process. What I found out is there is a lot of useless stuff out there. Seidea is the real thing. Trust the product 100% with any problems with Nokia.

  16. PSS causing crash on windows 8 64 bit while flashing with blue screen with error something like KERNEL_SECURITY_FAILURE
    Tried everything run as admin compatibility etc.

  17. WHEN I INSTALL LATEST VER OF PHOENIX THEN MESSAGE ME DEVICE IS NOT CONNECTED

    I USED WINDOWS 7(64)

  18. Frnds i cant start the application as it asks for DESkey
    Error msg:
    I cant start the app asks for some DESkey
    error msg:
    DESkey not Found
    Insert DESkey and Restart Application..
    Plz helpp….

  19. 2700 classic

    Initializing Scanning image files… Waiting for USB device… Loading secondary boot code: 15232 bytes Secondary boot loaded Loading update server code: 2771219 bytes Update server loaded

    error help me

  20. when ever i ran it on win 8 to refurbish my RM-675 after test mode is displayed on the screen my pc crashes.. is it due to win 8 or ?

        1. i tried in win 7 too. there in the no connection area its shows like
          USB-1 ? 
          i doesnot shows RM675 even if i manually select it. 

          and in win 8 after test mode verififying connection with device fails and crashes again.

      1. which version of phoenix should i use. well only problem i have is i can't reburbish my phone RM-675 to delight belle 6.2. my other problem alrdy mentioned.

      2. delight is the custom firmware for nokia c7 as far as i have got.. 
        this version of phoenix doesnot supports usb 3.0 so my win 8.1 keeps crashing when i try to do so.. can u give me the link to download 49220 version.. i tried 49146(cracked one) but doesnot work.
        🙂

         

  21. Initializing Scanning image files… Waiting for USB device… Loading secondary boot code: 15232 bytes Secondary boot loaded Loading update server code: 2771219 bytes Update server loaded
    error help me

  22. i am unable to update my firmware of my phone because an error shows as neither dp1 or dp 2 found or the product cannot be identified always i get the same error while updating my firmware so please help me to solve this problem ………………………………..please help me………………………….

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