Version 2: 13.01.2014: New Product API installation package and new cmntucsonui.dll added to fix BB5 Certificate Restore error
Please use these additional components only if you experience problems with BB5 Certificare Restore (RM-799, RM-863). Error message “.. Failed to write Tucson data, Security: writing Simlock data, product returned signature error..:”
Development of Phoenix service software has been discontinued, complete installation packages will not be released anymore. Therefore these components must be used to update Phoenix.
Install latest Phoenix service software (version in this article)
Run TSS_Product_API.exe
Select “Install Product API” – option
After TSS_Product_API has been installed, copy “cmntucsonui.dll” to following directory on your PC. please replace the existing version of dll with new one.
C:\Program Files (x86)\Nokia\Phoenix – directory on 64 bit machine
C:\Program Files\Nokia\Phoenix -directory on 32 bit machine
Main component versions in the release:
Product API 2012.46.2.49145
Nokia Connectivity Cable USB Driver Version 7.1.101.0
Flash Update Package 12.49.0
FUSE Connection Manager v 2012.51.1
MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2012.50.0.49146
Error Corrections & changes:
New products: RM-647
New products are not implemented to Phoenix anymore. Phoenix development is closed.
IMPORTANT!
Phoenix installation requires a network connection if DOT.NET framework 4.0 is not installed on PC
(.NET framework is downloaded from web during phoenix installation).
New common data package location in use. Please see document SR1315 in KICS Information Center for further information.
All Nokia Service Software Applications will use following location for product specific data:
– Windows XP: C:\Documents and Settings\All Users\Application Data\Nokia\Packages
– Windows 7: C:\Program Data\Nokia\Packages
Please see articles SR1774 for more information on the use of Nokia Data Package manager – tool, and article SR1854 for more information on the Nokia Service Application Manager Tool.
During installation, Data Packages should be installed in these directories, if they install to any other location by default. Target folder for local data packages can be changed in the installation wizard manually.
This version contains the latest Tucson components. Therefore do not use Tucson Add-On Installation Packages.
Before you start Phoenix or Care Suite installation to Windows 7 the User Account Control (UAC) should be turned off from Windows Control Panel settings.
For more information concerning new options in “Firmware Update” – menu and their use, Please see documents SR1313 and SR1659 in KICS Information Center.
Tucson operations combined with “flash” – option are now handled in the same way as “refurbishment”, which requires Mass Memory Content File to be available.
Use of Flash option simultaneously with product code change for USB Only phones is restricted. It is recommended to flash phone separately with Firmware Update. Please refer to product specific instructions.
Connection media to FLS-5 must be configured to be “USB_FBUS”, after FLS-4 support has been removed FBUS does not work anymore with FLS-5
KNOWN ERRORS & LIMITATIONS
FLS-5 drivers do not support 64 bit OS, so phones using FLS-5 /USB_FBUS connection can not be serviced in 64 bit operating systems
N9- RM-696 Product Code change still unreliable
Product code change is not working with RM-838, RM-852, RM-843. Please use Product identity tool (SR2872)
Energy Management Calibration should not be performed for products using the “Quantum” engine (RM-689, RM-702, RM-704 and other product using the same engine)
Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data Package 2 concept.
Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore. FLS-5 can be used with other product specific cables and adapters, but not with SS-46 Interface Adapter.
If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong. This is caused by very old DCT-4 data packages which contain Flash Update Package and overwrite current information during installation. If you experience problems when updating FPS-x prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers except the FPS-8.
FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW version 11 has been released to correct this. Sales pack code is 0089J83 , old HW version is not delivered anymore
Please refer to product specific documents and instructions concerning the limitations of the RX-51 product
When version 2010_12_8_42304 or newer with FUSE connection manager is installed on top of older Phoenix versions, there may be an additional delay of several minutes when you start Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is finished.
After you close Phoenix, it may not restart. To rectify this:
– Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe processes, or optionally restart your PC
It is not possible to program Mass Media Content file to some devices over direct USB cable connection, due to the large size of the file. For these models a feature called “Media Check” has been implemented. When this type of product is connected to service software / PC via direct USB cable the refurbishment option will be disabled. Please use a flash prommer. Affected products using Media Check are: RM-122, RM-175, RM-176, RM-186, RM-246, RM-247, RM-296, RM-297, RM-320, RM-462, RM-472, RM-484, RM-505, RM-555, RM-559
To be able to use the help files in Windows 7 you need to install Windows Help program (WinHlp32.exe) for Windows 7. Ways to locate WinHlp32.exe:
– Start Phoenix with online connection to Internet, select “Help” and “Phoenix help”. Click the “Microsoft Help and Support” website link. Download WinHlp32 and install it.- Go to https://www.microsoft.com. Type “WinHlp32” to “Search Microsoft.com” – field. Locate Windows Help program (WinHlp32.exe) for Windows 7 and install it
When using flash prommers, only one connection type to one prommer is allowed. Please use either NFPD USB or NFPD TCPIP connection to one prommer, not both connections to same prommer
Supported operating systems
Windows 7 32 Bit version
Windows 7 64 Bit version (Please note that FLS-5 drivers do not support Win 7 64 bit OS, therefore FLS-5 can not be used in this operating system)
IMPORTANT!
Phoenix installation requires a network connection if DOT.NET framework 4.0 is not installed on PC[Microsoft .NET Framework 4 (Standalone Installer)], if you have installed it, you can ignore this.
(.NET framework is downloaded from web during phoenix installation).
Original: 
Cracked:
TSS_Product_API:
cmntucsonui.dll:
For India: Original / Cracked / TSS_Product_API / cmntucsonui.dll
Hey. Phoenix don’t see my phone – only NO CONNECTION shown, anybody knows what is going on? Care Suite – same, even if phone is good installed, seen by system and Nokia Ovi Suite.
Check your device manager.
How to remove demo stuff from Nokia lumia 800 rm-801.
Please help me
I need product code for c3-00
You can Google the code.
Please see the post: http://goo.gl/tLcT2E
Why when in almost final flashing “Error Communication to Product” show ?
And Nokia USB Rom is Device Unplugged
Can you give some suggestion, how to fix it ?
Please try to restart the computer.
My Nokia 2730classic has its software corrupted, authority certificates have been deleted! Can i reflash my device with this version? Also where can i find the files for Nokia 2730c? Genuinely need help!
You can flash it with Phoenix, you can search the firmware in Google.
thanks
Hi Seidea, I have a Nokia Lumia 900, but I can´t find the rm-823 in any phoenix service software. Do you know where I can find it?
Thanks alot
Please use the Nokia Care Suite.
Can it Support Nokia Lumia 520 RM-914????
Please…
Please use Nokia Care Suite.
Can´t flash my Lumia 900 RM-823. Any Phoenix Version for this?
Thanks
Use Nokia Care Suite please.
Ttoo much indians in one post !!!
that sounds like racism
my nokia 5530xpressmusic imei number damaged? 1234560xxxxxxxx? Can you help me ?
I can’t help you on this problem.
when open phoenix it says,
Error loading component
HRESULT 0x80040154 (-2147221164)
This means:
Class not registered
plz.help……….
Reinstall it.
Have you got win7 ? I have and nothing helps – disable antivirus app, reinstall , run as administrator.
It is perfect for Windows 7.
my n8 is not booting to test mode when flashing fw, help me please.thanks in advance
Why do you want to boot to test mode?
Can flash downgrade FW nokia 302 RM-813 ?
No.
Asic CMT: Verifying communication to device…
Waiting for communication response: 25
Waiting for communication response: 24
Waiting for communication response: 23
Waiting for communication response: 22
Waiting for communication response: 21
Waiting for communication response: 20
Waiting for communication response: 19
Waiting for communication response: 18
Waiting for communication response: 17
Waiting for communication response: 16
Waiting for communication response: 15
Waiting for communication response: 14
Waiting for communication response: 13
Waiting for communication response: 12
Waiting for communication response: 11
Waiting for communication response: 10
Waiting for communication response: 9
Waiting for communication response: 8
Waiting for communication response: 7
Waiting for communication response: 6
Waiting for communication response: 5
Waiting for communication response: 4
Waiting for communication response: 3
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x8401F121 communicating to phone. Unable to verify comm.
Warning: Unable to communicate to product after flashing
please tell me what is the reason for this error mesage?
Which version are you flashing?
Hii , I have also same problem for communication error , I am refurbishing my phone e63 with rm 437 ruby & ultramine flash. But same problem .
Pls tell me solution for the same.
My phone is dead .
Please show me the log.
how to reset security code of nokia-X2-00?? plz help me.. i have forget security code..
Try flash with Phoenix.
does it support nokia-302 RM-813????
Yes.
Can flash downgrade FW nokia 302 ?
Please give me Mediafire download link. I’m unable to download…
Here is the link: MediaFire
Ahoi!
Can i unlock whit this program, my 6303c(RM-433).?
Umm i downloaded this frimware or flash files (DCP, VPL,BIN, image_t_steel files…etc), and copied in here C:\Program Files\Nokia\Phoenix\Products\RM-433. But i got this message when i try to flash it
“Neither DP1.0 nor DP2.0 was found for the product, or the product cannot be identified” I never ever try this method before, so im sorry if i asked some brutally stupid question.
woow. RM-443 oooops, sorry
Nope, this doesnt solve the problem
You can not unlock a phone with Phoenix.
Hi, wich version should I use, Original or cracked one? What’s the difference between those versions?
I need flashing my Asha 210, It works?
cracked if you don’t have a phoenix box.
i am unable to update my firmware of my phone because an error shows as neither dp1 or dp 2 found or the product cannot be identified always i get the same error while updating my firmware so please help me to solve this problem ………………………………..please help me………………………….
how can i install data package(RM-924) in acorrect path
Try the path: C:\Program Files\Nokia\Phoenix\Products
i already used this path .but not working
give some links for download original ,suitable RM-924 firmware…………my nokia 210 is not dead but i want to flash
how can i download this software,pleas help me
Link is on the bottom.
Hi Seidea,
trying to flash dead N8 with Phoenix. It crashed during firmwareupdate. Do you have a link with detailed information, how to fix it. I always get this errorcode.
Thanks in advance.
Asic CMT: Programming data sent: 0%
Error sending programming command 0x8400A814
ERROR Sending status request to Algo! 0x8400A814
Error while programming CMT!
Error when flashing Algo (0x84012283)
Unable to flash phone 0x84012283
Change a computer.
How can I download this version, mine isn't working?
Thanks
Download link leads to an Error Message…Could not establish connection to server.
Can we have another Download link ?
It's working for me.
may I reupload ?
Pardon?
help pls cant see a download link..
It is there.
I am in trouble please help me….
Due to flashing my Nokia E52 with Phoenix_Service_Software_2012.50.000.49146_cracked it shows en error code like that
"Flashing finalization failed. Do you like to retry the finalizing?
HRESULT 0x8421001c (-2078212068)
Firmware: Cannot verify communication to phone after flashing. Make sure that phone booted up correctly and retry."
Detail error code:
"Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files…
Waiting for USB device…
Loading secondary boot code: 15168 bytes
Secondary boot loaded
BB Asic Index is: 00
Asic ID is: 000000030000022600010007600C192102011104
BB Asic Index is: 00
EM Asic ID is: 00001040
BB Asic Index is: 00
EM Asic ID is: 00001030
BB Asic Index is: 00
Public ID is: 05300115FC510F49F9FF7D9FFB5FBC38DFB12D86
BB Asic Index is: 00
Asic Mode ID: 00
BB Asic Index is: 00
Hash: 25B977A055BE9B5DEC0C38A2A279C695
BB Asic Index is: 00
ROM ID: 3E273BF637BE26FA
BB Asic Index is: 00
Device type is: 05
Device Index is: 00
Manufacturer code: 0000
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 04
Device Index is: 00
Manufacturer code: FFFF
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 00
Device Index is: 00
Manufacturer code: 0020
Device ID: 0040
Extended device ID: 0000
Revision ID: 0031
BB Asic Index is: 00
Device type is: 00
Device Index is: 01
Manufacturer code: 0000
Device ID: 0001
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 03
Device Index is: 00
Manufacturer code: 0020
Device ID: 0040
Extended device ID: 0000
Revision ID: 0031
Loading update server code: 869872 bytes
Update server loaded
Asic CMT: Start programming 161690 KB…
Asic CMT: Programming data sent: 0%
Asic CMT: Programming data sent: 10%
Asic CMT: Programming data sent: 20%
Asic CMT: Programming data sent: 30%
Asic CMT: Programming data sent: 40%
Asic CMT: Programming data sent: 50%
Asic CMT: Programming data sent: 60%
Asic CMT: Programming data sent: 70%
Asic CMT: Programming data sent: 80%
Asic CMT: Programming data sent: 90%
Asic CMT: Programming data sent: 100%
Programming complete
Asic CMT: Verifying communication to device…
Waiting for communication response: 25
Waiting for communication response: 24
Waiting for communication response: 23
Waiting for communication response: 22
Waiting for communication response: 21
Waiting for communication response: 20
Waiting for communication response: 19
Waiting for communication response: 18
Waiting for communication response: 17
Waiting for communication response: 16
Waiting for communication response: 15
Waiting for communication response: 14
Waiting for communication response: 13
Waiting for communication response: 12
Waiting for communication response: 11
Waiting for communication response: 10
Waiting for communication response: 9
Waiting for communication response: 8
Waiting for communication response: 7
Waiting for communication response: 6
Waiting for communication response: 5
Waiting for communication response: 4
Waiting for communication response: 3
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x8401F121 communicating to phone. Unable to verify comm.
Warning: Unable to communicate to product after flashing
Starting to recover the phone
Recovering phone
Initializing
Scanning image files…
ERROR: Unable to detect device 0x8401F145. Check USB connection
ERROR: Product recovery failed
Unable to set the phone to flash mode. Unable to flash.
Starting to recover the phone
Recovering phone
Initializing
Scanning image files…
Phone recovery completed. Waiting for phone to boot up
Bootup successful
Verifying communication to product (before flash finalizing)
Failed to verfy communication to product"
Now phone is dead.please help me…
Which version did you flash?
where is the download package option in phoneix 2012.50.49146. i searched all the options but cant able to find it if i need to download seperately means how to load it in the phoneix software
It is removed.
no puedo cargar la variebte en en el flash en fin como descargar un flash para phoenix
y donde almacenarlos
Please use English.
ok
prompted for nokia dongle.
Could not use.
Please download the Cracked version.
Thank…!
i tried many times with other versions of phoenix to flash my rm-745 mobile .. then it became dead . now when i power it on it just bibrates , nothing else works . plz help
Note : i was able to successfully flash my nokia rm-750
Try dead flashing with Phoenix.
i always use dead flashing .. but when i flash it shows an error msg of trobuleshoot and asks me to create zip files … and another prob is that communication to phone fails all the time … i will try this one now
I tried many times to flash my 808 Pureview without success. Seidea helped me through this process. What I found out is there is a lot of useless stuff out there. Seidea is the real thing. Trust the product 100% with any problems with Nokia.
Hello
I want to know Phoenix Service Software publisher website.
Do you have a NOL account?
YES I HAVE.
which software i used to update android phone firmware as phoenix
plz plz help me…
We do not offer this.
Does it work on RM-766 or Nokia Asha 305? Thanks.
Yes.
Can i flash my nokia lumia(s) using this ??
Please use the Nokia Care Suite to flash the Lumia Series.
it works for nokia asha 210???
Yes
PSS causing crash on windows 8 64 bit while flashing with blue screen with error something like KERNEL_SECURITY_FAILURE
Tried everything run as admin compatibility etc.
Try to use Windows 7 or XP
WHEN I INSTALL LATEST VER OF PHOENIX THEN MESSAGE ME DEVICE IS NOT CONNECTED
I USED WINDOWS 7(64)
Check the drivers.
thank you
thanks
Frnds i cant start the application as it asks for DESkey
Error msg:
I cant start the app asks for some DESkey
error msg:
DESkey not Found
Insert DESkey and Restart Application..
Plz helpp….
Did you install the Original version?
USE ONLY 32BIT OPERATING SYSTEM .
It also support 64 bit system.
2700 classic
Initializing Scanning image files… Waiting for USB device… Loading secondary boot code: 15232 bytes Secondary boot loaded Loading update server code: 2771219 bytes Update server loaded
error help me
when ever i ran it on win 8 to refurbish my RM-675 after test mode is displayed on the screen my pc crashes.. is it due to win 8 or ?
is use phoenix 48366
is it becoz i didn't disabled my antivirus?
i tried disabling antivirus still gave me same problem. my pc each time crashes.
Try to change a computer with Windows 7.
i tried in win 7 too. there in the no connection area its shows like
USB-1 ?
i doesnot shows RM675 even if i manually select it.
and in win 8 after test mode verififying connection with device fails and crashes again.
plz guide me.:)
Please use Windows 7 or XP
Please change another version of Phoenix, you can use the latest version, BTW, what's wrong with your phone?
which version of phoenix should i use. well only problem i have is i can't reburbish my phone RM-675 to delight belle 6.2. my other problem alrdy mentioned.
The latest version is fine, and what does delight mean?
delight is the custom firmware for nokia c7 as far as i have got..
this version of phoenix doesnot supports usb 3.0 so my win 8.1 keeps crashing when i try to do so.. can u give me the link to download 49220 version.. i tried 49146(cracked one) but doesnot work.
🙂
The download link is there. In the bottom of the content.
Initializing Scanning image files… Waiting for USB device… Loading secondary boot code: 15232 bytes Secondary boot loaded Loading update server code: 2771219 bytes Update server loaded
error help me
Which phone are you flashing?
2700 classic
help?
How to unlock sim nokia c2-02 with phoenix?
Phoenix can't unlock the sim lock.
phoenix CAN it
😉
i do it @ my workplace, a big nokia-repaircenter
it is wortking with nokia N70?
You can use JAF with Nokia N70.
i am unable to update my firmware of my phone because an error shows as neither dp1 or dp 2 found or the product cannot be identified always i get the same error while updating my firmware so please help me to solve this problem ………………………………..please help me………………………….
Please install the datapackage correctly.
is rm-495 supported for flashing in this version
Yes, it supports.
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