How can I synchronise calendar entries from Outlook to Nokia N9 via a remote calendar service?

Calendar entries from PC Outlook to Nokia N9 phone can be synchronised via a remote calendar service, e.g. via Windows Live or Google as decribed below.

Note that Nokia Suite v3.5 lets you to synchronise the calendar and task entries also directly between your N9 phone and PC.

Synchronisation via Windows Live (Hotmail):

In Nokia N9:

  • Select Accounts > Add accounts > Mail for Exchange.
  • Define Email address and Username (your Windows Live email address).
  • Define password.
  • Leave Domain field empty.
  • Select Manual setup.
  • Define Server address (
  • Select Calendar as the item to synchronise.

In PC Outlook:

  • Install Microsoft Office Outlook Hotmail connector in your PC.
  • Restart Outlook and define your Windows Live (Hotmail) settings when prompted.
  • Open the Calendar view and drag-and-drop the desired calendar events from Outlook calendar to your Hotmail calendar.


Synchronisation via Google:

In Nokia N9:

  • Select Accounts > Add accounts > CalDAV.
  • Define Username (your Google email address).
  • Define your password.
  • Define Server URL (
  • Select Sign in.
  • After the sign in, define the calendar synchronising schedule and save the profile.

In PC Outlook:

  • Install Google Calendar Sync in your PC.
  • Select the way you want to sync between Outlook and Google calendar.

How can I delete a single SMS or the whole conversation on my Nokia Lumia?

On your Start Screen go to:
Messaging > Open one thread or conversation > Tap and hold the message you want to remove > Delete message

If you want to delete the whole conversation:
Messaging > Tap and hold the thread or conversation you want to remove > Delete thread

This can be used for SMS, Windows Live Messenger and Facebook Chat.
Please note: Third party messaging apps might not include this feature.

There is a blinking envelope icon on the display of my Nokia device. Why?

The blinking closed envelope icon indicates the SIM card message memory is full.

Select Menu > Messaging > Options > (View folders > Options) > SIM messages and delete one or more SMS messages.


Note 1: Class 2 messages (for example, service messages from operators) are stored in the SIM card message memory. Once the SIM card message memory is full, Class 2 messages can’t be received.

Note 2: You have used a Nokia S40 product before. In S40 products the SIM card message memory is filled before the device message memory. If you insert a SIM card with full message memory to another device, a blinking message icon appears on the display of your Nokia device.

Note 3: Other reason could be that there is not enough free memory available on the device to store the new message. To release a space go to Messaging > Inbox and remove unnecessary messages

How do I force an app update on my Nokia Lumia phone?

If you know that certain update is available of your already downloaded app on your Windows Phone, these steps will explain how you can force an update.

  1. Go to the Marketplace on your Windows Phone.
  2. Search for the app that you know has an update available.
  3. Tap on this app to see its product page.
  4. You probably only get the option to Share this app at this moment.
  5. Hit the back Icon.
  6. Tap one more time on the app in that search result.
  7. Now you should get an update button right next to the Share button as well.
  8. Tap on the Update and your are one step ahead of your Marketplace notification tile.

How can I control Bing search through speech commands on my Nokia Lumia phone?

With Bing search, you can use either the virtual keyboard or your voice to enter your search commands.

To search the web with your voice,

  1. Press Search.
  2. Tap on Voice button (the toolbar varies much of your region + language settings).
  3. Once a short tone is heard, say your search term.
  4. If a voice recognition is successful, proposed matches appears at the top of the screen.

Note: Certain features of Bing, such as Search with speech and local Search results, may not be available in your country or region.
Refer to the Windows Phone Feature and Service Availability here.

Battery life tips for Lumia family Windows Phone devices

This posts addresses some questions raised about battery use with a Nokia Lumia family Windows Phone

Even though it is not a necessity a reset after performing a (major) update will often give a better result because this will trigger a re-calibration of the battery over a number of charge cycles. What this means is that you will see a performance increase over time.

Keep in mind that with a reset all user information will be lost so make sure all contact and calendar data is synchronized to their respective sources (LiveID, gmail, Exchange) and audio, video and pictures are synchronized to your Windows PC using Zune or your Mac using the Windows Phone Connector. Previously downloaded applications (paid and free) can be downloaded back to the phone after a reset by using the app Reinstaller from Marketplace.

At this time SMS and MMS messages can not be backed up although they can be copied (by using copy/paste) to OneNote in Windows Phone Office which will store them on SkyDrive.

A reset is performed by selecting Settings>About>reset your phone. After the reset is complete the device first use sequence will be offered again where the primary liveID and optional Nokia Account can be setup.

Smart phones like a Lumia family Windows Phone usually will require a lot more energy compared to feature phones. A larger screen, constant hi-speed mobile internet access, temperature and quality of connection with the mobile network as well as distance to the network towers all influence the battery life.

A number of Lumia family phones use Clearblack super AMOLED screen which will provide an excellent and vibrant screen even in direct sunlight. Black on these screens is also truly black as the screen pixels are actually turned off for black. This also means that they use a minute amount of energy in this state. When using high brightness settings or when displaying white or vibrant colors the screen will use more energy. Obviously this will also influence battery life.

When you use many free version of app keep in mind these apps are paid for by ads which are sent to your phone while using the app. Obviously this will mean you will be using more energy as a regular connection is required for these ads.

If you use a wireless network (Wi-Fi) at home or if such network is available at a location you frequent it is a good practice to set these up on the phone so it can switch to these networks whenever they are in range instead of using the mobile network.

Whenever a network connection becomes active more energy is used. Polling mail servers, synchronizing social media, contact and calendar data and receiving updated information for live tiles and background tasks all require more energy if these are performed more frequently or when you are in an area where there is bad connectivity to the wireless network which requires these actions to be repeated multiple times or transfer of data will take longer.

Also if you make sporadic use of the mobile network or if the main reason for a connection is any of the above mentioned you will be able to save energy when you switch to a slower network mode like EDGE where available. You will find this option inSettings>Mobile Network ‘Highest connection speed’. You can find more information on these settings on Keep in mind not all options mentioned in this support page may be available to you.

In Marketplace you will find a number of (free) tools like connection Tiles which allow for fast access to these settings from the start page of your Windows Phone so you can quickly switch to a higher speed when you want to use apps or functions which would benefit from it.

Some applications like Nokia Maps and Nokia Drive will require a lot more energy as they use multiple features of your Lumia phone like the GPS receiver for a prolonged period of time. In these cases it is advised to always connect to a charger while using these apps. You can use a suitable car charger or when you do not have direct access to a power source you might want to consider theDC-16 universal portable charger.  Which will provide a full extra charge for your phone.

It would be a safe assumption that a nightly charge cycle would be required to ensure a full (working) day of operation. While charging to full capacity will not require more then a few hours at most it is completely safe to leave the phone connected to the original charger as it will switch to so-called ‘trickle charge’ which will provide a very low charge to keep the battery at full capacity while the phone is idle. Power consumption from your wall socket will be very low in this state, not that a charger will use much energy anyway.

I hope these tips will provide useful for you, if you have any question then feel free to ask in the Windows Phone Forum.