Phoenix Service Software 2012.50.001.49220(2014.01.13)

Version 2: 13.01.2014: New Product API installation package and new cmntucsonui.dll added to fix BB5 Certificate Restore error
Please use these additional components only if you experience problems with BB5 Certificare Restore (RM-799, RM-863). Error message “.. Failed to write Tucson data, Security: writing Simlock data, product returned signature error..:”
Development of Phoenix service software has been discontinued, complete installation packages will not be released anymore. Therefore these components must be used to update Phoenix.

Install latest Phoenix service software (version in this article)
Run TSS_Product_API.exe
Select “Install Product API” – option
After TSS_Product_API has been installed, copy “cmntucsonui.dll” to following directory on your PC. please replace the existing version of dll with new one.
C:\Program Files (x86)\Nokia\Phoenix – directory on 64 bit machine
C:\Program Files\Nokia\Phoenix -directory on 32 bit machine


Main component versions in the release:

• Product API 2012.46.2.49145
• Nokia Connectivity Cable USB Driver Version
• Flash Update Package 12.49.0
• FUSE Connection Manager v 2012.51.1

Error Corrections & changes:

New products: RM-647
New products are not implemented to Phoenix anymore. Phoenix development is closed.

Phoenix installation requires a network connection if DOT.NET framework 4.0 is not installed on PC
(.NET framework is downloaded from web during phoenix installation).

New common data package location in use. Please see document SR1315 in KICS Information Center for further information.
All Nokia Service Software Applications will use following location for product specific data:
- Windows XP: C:\Documents and Settings\All Users\Application Data\Nokia\Packages
- Windows 7: C:\Program Data\Nokia\Packages

Please see articles SR1774 for more information on the use of Nokia Data Package manager – tool, and article SR1854 for more information on the Nokia Service Application Manager Tool.
During installation, Data Packages should be installed in these directories, if they install to any other location by default. Target folder for local data packages can be changed in the installation wizard manually.
This version contains the latest Tucson components. Therefore do not use Tucson Add-On Installation Packages.
Before you start Phoenix or Care Suite installation to Windows 7 the User Account Control (UAC) should be turned off from Windows Control Panel settings.
For more information concerning new options in “Firmware Update” – menu and their use, Please see documents SR1313 and SR1659 in KICS Information Center.
Tucson operations combined with “flash” – option are now handled in the same way as “refurbishment”, which requires Mass Memory Content File to be available.
Use of Flash option simultaneously with product code change for USB Only phones is restricted. It is recommended to flash phone separately with Firmware Update. Please refer to product specific instructions.
Connection media to FLS-5 must be configured to be “USB_FBUS”, after FLS-4 support has been removed FBUS does not work anymore with FLS-5

• FLS-5 drivers do not support 64 bit OS, so phones using FLS-5 /USB_FBUS connection can not be serviced in 64 bit operating systems
• N9- RM-696 Product Code change still unreliable
• Product code change is not working with RM-838, RM-852, RM-843. Please use Product identity tool (SR2872)
• Energy Management Calibration should not be performed for products using the “Quantum” engine (RM-689, RM-702, RM-704 and other product using the same engine)
• Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data Package 2 concept.
• Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore. FLS-5 can be used with other product specific cables and adapters, but not with SS-46 Interface Adapter.
• If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong. This is caused by very old DCT-4 data packages which contain Flash Update Package and overwrite current information during installation. If you experience problems when updating FPS-x prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers except the FPS-8.
• FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW version 11 has been released to correct this. Sales pack code is 0089J83 , old HW version is not delivered anymore
• Please refer to product specific documents and instructions concerning the limitations of the RX-51 product
• When version 2010_12_8_42304 or newer with FUSE connection manager is installed on top of older Phoenix versions, there may be an additional delay of several minutes when you start Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is finished.
• After you close Phoenix, it may not restart. To rectify this:
- Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe processes, or optionally restart your PC
• It is not possible to program Mass Media Content file to some devices over direct USB cable connection, due to the large size of the file. For these models a feature called “Media Check” has been implemented. When this type of product is connected to service software / PC via direct USB cable the refurbishment option will be disabled. Please use a flash prommer. Affected products using Media Check are: RM-122, RM-175, RM-176, RM-186, RM-246, RM-247, RM-296, RM-297, RM-320, RM-462, RM-472, RM-484, RM-505, RM-555, RM-559
• To be able to use the help files in Windows 7 you need to install Windows Help program (WinHlp32.exe) for Windows 7. Ways to locate WinHlp32.exe:
- Start Phoenix with online connection to Internet, select “Help” and “Phoenix help”. Click the “Microsoft Help and Support” website link. Download WinHlp32 and install it.- Go to Type “WinHlp32″ to “Search” – field. Locate Windows Help program (WinHlp32.exe) for Windows 7 and install it
• When using flash prommers, only one connection type to one prommer is allowed. Please use either NFPD USB or NFPD TCPIP connection to one prommer, not both connections to same prommer
Supported operating systems

• Windows 7 32 Bit version
• Windows 7 64 Bit version (Please note that FLS-5 drivers do not support Win 7 64 bit OS, therefore FLS-5 can not be used in this operating system)

Phoenix installation requires a network connection if DOT.NET framework 4.0 is not installed on PC[Microsoft .NET Framework 4 (Standalone Installer)], if you have installed it, you can ignore this.
(.NET framework is downloaded from web during phoenix installation).
Original Download Link: Original
Cracked Download Link: Bitshare


188 thoughts on “Phoenix Service Software 2012.50.001.49220(2014.01.13)

  1. my nokia c5 in software installing time discontinued the cable .my phone now it blank in switch on time just vibrate the phone not switch on what i do . am trying green+*+3 etc also but no use my phone is dead now.

  2. Can i flash my nokia c5-03 using Phoenix_Service_Software_2012.50.000.49146_cracked??.. when i try to connect it says driver installation failed both usb phone parent and usb rom.. I’m using windows 7 ultimate 64 bit.. and the phone is disconnecting automatically after i caonnect it

  3. i am a c5-03 user and my phone just vibrate when i try to open it. I tried to flash it but window can’t detect my unit. i tried to flash it before with cfw and i successfully flashed it. but, 1 day i open my phone saying that failed to start up, contact supplier. then, i try to flash it again but it get worst. it just vibrate.

  4. I can not install it. a sign telling me I need administrator privileges on windows 7, but I am in administrator mode appears. probe anyway and I can not install it.

  5. help me with my phoenix download have an error “install a nokia dongle and try to start application again”

    • Check if show two new “**ADL” drivers in your device manager when Phoenix output log shows “Update server loaded”.

  6. Hi, I have c5-03 rm-697 phone. My phone product code is 059F2T6. This product sofware has just Turkish,English etc… menu language. There is no way to change my phone to russian menu. I wanna change my phone menu language to russian. As same as I followed your given instructions and i made everything. But, i couldn’t be success. When ever i tried to change it’s product code to 059F2V6. I’ve been taking same error message.

    “The flashing failed. Do you want to retry the flashing?
    HRESULT 0x8401f141 (-2080247487)
    Flash: Boot rom was not detected after phone boot up. Unable to start flashing. ”
    Please can you help me about my issue?

        • I’m using Phoenix Service Software 2012.50.001.49220 version. I’ve been made search in internet. In there said that Connection option when was active usb port and click scan product. After that choose what you wanna load sw. This method Can change sw of phone. It could be success. For me no. So, i try out everything to change my phone sw. Even i made changing on original sofware with NFEstd editor v3.0. My made new rof2 sw has been just ready and it has French,German,Turkish,Russian and Ukrainan languages. But I can’t find anyway to flash my phone. By the way, when i tried to install your flash program, if my pc microsoft security essential active. Flash program is not installing properly. That means your Flash program is trying to upload my Pc something dangerous. Of course i tried to install your flash program without Antivirüs program. I couldn’t be success again. To communicate
          Here is my e-mail

        • I used all version of Phoenix Service Software such as 2011….. 2012….

  7. How to change ProductCode for RM-952 (nokia 515)? Phoenix doesn’t have RM-952 on products list (open product menu) after download firmware to \\Program Files\Nokia\Phoenix\Products … etc.

  8. i have message error
    HRESULT 0x8421001c (-2078212068)
    NOKIA 200 RM-761
    can u fix this mr.,??
    thanks a lot

  9. iAm getting error message that no dp 1 nor dp 2 product or the product can not be ideintified
    pls help me

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