Category Archives: Phoenix

Phoenix Service Software 2012.50.001.49220(2014.01.13)

Version 2: 13.01.2014: New Product API installation package and new cmntucsonui.dll added to fix BB5 Certificate Restore error
Please use these additional components only if you experience problems with BB5 Certificare Restore (RM-799, RM-863). Error message “.. Failed to write Tucson data, Security: writing Simlock data, product returned signature error..:”
Development of Phoenix service software has been discontinued, complete installation packages will not be released anymore. Therefore these components must be used to update Phoenix.

Install latest Phoenix service software (version in this article)
Run TSS_Product_API.exe
Select “Install Product API” – option
After TSS_Product_API has been installed, copy “cmntucsonui.dll” to following directory on your PC. please replace the existing version of dll with new one.
C:\Program Files (x86)\Nokia\Phoenix – directory on 64 bit machine
C:\Program Files\Nokia\Phoenix -directory on 32 bit machine

Main component versions in the release:
Product API 2012.46.2.49145
Nokia Connectivity Cable USB Driver Version 7.1.101.0
Flash Update Package 12.49.0
FUSE Connection Manager v 2012.51.1

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Phoenix Service Software 2012.50.000.49146

Main component versions in the release:
Product API 2012.46.2.49145
Nokia Connectivity Cable USB Driver Version 7.1.101.0
Flash Update Package 12.49.0
FUSE Connection Manager v 2012.51.1

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2012.36.1.48629
Error Corrections & changes:
New products: RM-924, RM-925, RM-926, RM-911, RM-928, RM-929
Datapackage Download-menu removed. Use Datapackage Manager to download phone software. See article SR3456
Phone connectivity improved
All Nokia Service Software Applications will use following location for product specific data:
- Windows XP: C:\Documents and Settings\All Users\Application Data\Nokia\Packages
- Windows 7: C:\Program Data\Nokia\Packages

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Phoenix Service Software 2012.36.001.48629

Main component versions in the release:
Product API 2012.31.2
Nokia Connectivity Cable USB Driver Version 7.1.78.0
Flash Update Package 2012.30.1
FUSE Connection Manager v 2012.27.4

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2012.24.0.48366
Error Corrections & changes:
New products: RM-908, RM-909, RM-872, RM-873, RM-874, RM-907

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Phoenix Service Software 2012.16.004.48159

Main component versions in the release:
Product API 2012.14.7
Nokia Connectivity Cable USB Driver Version 7.1.78.0
Flash Update Package 2012.11
FUSE Connection Manager v 2012.14
Envira CL 2012.16

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2012.4.3.47798
Error Corrections & changes:
New products: RM-653, RM-840, RX-103, RM-862, RM-864, RM-811, RM-827, RM-807, RM-841, RM-871, RM-863, RM-810, RM-812, RM-837

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Phoenix Service Software 2011.46.002.47246

Main component versions in the release:
DK2 Driver Version 07.14.0.25
Nokia Connectivity Cable USB Driver Version 2011.48
Flash Update Package 2011.40.000
FLS-x Drivers Version 2.09.28
FUSE Connection Manager v 2011.43.1

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2011.38.3.46817
New Products added
RM-806, RM-813, RM-839

New features
New version of FUSE connection Manager
New version of Flash Update Package
New version of Product API
New version of Connectivity Cable Driver

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Pheonix Service Software 2011.38.003.46817

Main component versions in the release:
DK2 Driver Version 07.14.0.25
Nokia Connectivity Cable USB Driver Version 7.1.45.0
Flash Update Package 2011.34.000
FLS-x Drivers Version 2.09.28
FUSE Connection Manager v 2011.34.1

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2011.24.2.46258
New Products added
RM-814, RM-815, RM-816, RM-781, RM-832, RM-833, RM-834, RM-761, RM-762, RM-799, RM-800, RM-764, RM-778

New features
New version of FUSE connection Manager
New version of Flash Update Package
New version of Autotuning components
New version of Product API
New version of Connectivity Cable Driver
Support for Windows 7 64 bit version (Note: FLS- 5 drivers do not support 64 bit OS, so phones using FLS-5 /USB_FBUS connection can not be serviced in 64 bit operating systems)
New installation package with MS Visual C++ 2010

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Pheonix Service Software 2011.24.002.46258

Main component versions in the release:
DK2 Driver Version 07.14.0.25
Nokia Connectivity Cable USB Driver Version 7.1.42.0
Flash Update Package 2011.24.000
FLS-x Drivers Version 2.09.28
FUSE Connection Manager v 2011.25

MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2011.14.4.45945
New Products added
RM-754, RM-755, RM-804, RM-696, RM-774, RM-761

Products removed
RM-738, RM-739

New features
New version of FUSE connection Manager
New version of Flash Update Package
New version of Autotuning components
New version of Product API
New version of Connectivity Cable Driver
Installation checks the PC for Microsoft DOT.NET 2 Service Pack 2 and installs it automatically if PC has online connectin to Internet. If DOT.NET version 2 SP 2 or newer is found, installation continues normally. If PC is not connected to internet, and DOT.NET needs to be updated installation will be aborted. In this case DOT.NET must be updated manually before installation of Phoenix can continue
Error Corrections & changes
Crash which occurred when Phone Information UI was open simulaneously with other menu´s has been corrected
The Envira Tool ( The ZIP package generator in Help / Troubleshooting – menu) now has a button to delete existing old log files. This makes it possible to clear old logs before reproducing / logging problems to new log files which are then easier to analyse.
“No Connection” – problem, which occurred when a connection without phone connected was selected has been corrected. Connection without phone can now be selected.
Please note:
Microsoft DOT.NET version 2 Service Pack 2 is now the minimum requirement. Phoenix installation will check PC for the DOT.NET version and update it automatically when PC has online connection. Without online connection, old DOT.NET versions must be updated manually.
New common data package location in use. Please see document SR1315 in KICS Information Center for further information.
All Nokia Service Software Applications will use following location for product specific data:
- Windows XP: C:Documents and SettingsAll UsersApplication DataNokiaPackages
- Windows 7: C:Program DataNokiaPackages
Please see atricles SR1774 and 1786 for more information on the use of Nokia Data Package manager – tool, and article SR1854 for more information on the Nokia Service Application Manager Tool.
During installation, Data Packages should be installed in these directories, if they install to any other location by default. target folder for local data packages can be changed in the installation wizard manually
This version contains the latest Tucson components. Therefore it is not necessary to use Tucson Add-On Installation Packages
Before you start Phoenix or Care Suite installation to Windows 7 the User Account Control (UAC) should be turned off from Windows Control Panel settings.
For more information concerning new options in “Firmware Update” – menu and their use, Please see documents SR1313 and SR1659 in KICS Information Center.
Tucson operations combined with “flash” – option are now handled in the same way as “refurbishment”, which requires Mass Memory Content File to be available.
Do not use Flash option simultaneously with product code change for USB Only phones, flash phone separately with Firmware Update
It is recommended to use FPS-21 flash prommer with TCPIP connection when refurbishing USB Only – phones (RM-596 etc) due to mandatory optional MMC file size.
Connection media to FLS-5 must be configured to be “USB_FBUS”, after FLS-4 support has been removed FBUS does not work anymore with FLS-5

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