Dead phone USB flashing

Note! Use only the direct USB connection to PC.

Remove the battery from the phone and don’t connect USB yet!

Start Phoenix and select ”File” – ”Open product” and select correct product (”RM-774” in the sample picture) and press OK.

Open “Connections” drop down list and select “NO CONNECTION”.

Select ”Flashing” – ”Firmware Update”.
Click on  , uncheck the “Detect Product Automatically” box and select the correct product code (”059H034” in the sample picture) and press OK.

Check ”Dead Phone Flashing” and select the desired Firmware Update Option (Update Software, Refurbish or SW Reset).
A pop-up instruction window will appear on the screen and you can close it now by pressing OK.

Connect USB cable to the phone.

Now insert the battery back to the phone and flashing will start..

After flashing Phoenix will prompt a message.

Press OK and disconnect the phone.

66 Replies to “Dead phone USB flashing”

  1. My Nokia c2-06 goes off automatically and reboot again .PCB of phone is ok .I want to dead flash RM-702 7.65 variant .But problem is that Nokia server has been shut down .. From where will i get rm firmwares?? Is it possible to dead flash via Phoenix ?? Plz reply

  2. Hello dear sir,
    my phone is nokia xpress music RM-495 It stuck on bootlogo can you tell me howbto recover? Please i think you will surly help.

  3. I am using asha 201 I try to flash with infinity best and it just flash half and it not coming on again please what am I going to do

  4. I have a nokia 5130 phone which was bought on 2010(now nearly completing 5yeas after 2015)
    Recently i tried flashing my phone with phoenix and it was successful,but my phone started to work slowly.
    Any suggestion to make it fast?

  5. Hey can I flash lumia 620 via Phoenix. ..
    During recvry proces ma mob totally unrespnsible … So plz help mi….
    Wht can I do now??? Help mi

  6. phoenix gives message failed to set phone in flash mode now tell me if my phone is dead how can i on it?? what a foolish is it..hw can we switch on dead phones??? 🙁

  7. I have a Nokia 701, and he die after I installed the previous version of the software with Nokia Recovery Tool. I have the Phoenix but does not recognize the device even though I’m following the instructions. The unit turns on, the Nokia logo appears and then turns off

  8. Hey dear,
    please help me ! 🙁 my nokia 701 dead after flashing with nokia bb5 easy tool ! and i have the latest version of firmware ! my phone just vibrate and no logo no light only black screen :'(

  9. after a failure of flashing my became dead n now when I connect my phone for dead phone flashing pop up appears at d corner saying “hardware Id missing… ur hardware manufacturer” in the PC so plzzz help me how to resolve my phone is now not being detected by any PC….plzzzz

  10. Hi Seidea, please help me resolve my problem. Just recently, my Noki 808 Pureview fails to start up. Every time I try to turn it on, it just displays something like Failed to start up. Try contacting the retailer. Can you please give me instructions on how to fix this? If it’s not too much to ask, please send instruction to my email. I would really appreciate it.

    Thanks a lot for the help your providing to us.

  11. Hello… My phone has gone too slow/non-responsive.. every time i turn it on, it turn on well but at the start screen it stucks.. I have repeatedly did the same explained procedure but after the prompt by phoenix (at which we have to put the battery and press OK on phoenix), when I press OK nothing happens and after some time the phoenix software says the following:

    The flashing failed. Do you want to retry the flashing?
    HRESULT 0x8401f141 (-2080247487)
    Flash: Boot rom was not detected after phone boot up. Unable to start flashing.

    I’m on it since 3 days. Please help me out saving my phone’s life. Thanks

    1. same problem after following the same procedure (at which we have to put the battery and press OK on phoenix). i have tried it on my nokia asha 311 rm-714, product code 059L519. but i have flashed it with old version of firmware (v7.36) instead of (v7.37). please help me, i don’t know where to download the latest firmware v7.37.

  12. Hai I using C2-00 Rm704 V 03.99, I cant done flash . I selected Rm 704 But i cant get variant 03.99 If selected the product code , the error message was “Neither DP1.0 nor DP2.0 was found for the product, or the Product canot be identified” How to solve that?????????????Help me???????????????????????????????????????

  13. Error while browing for Product Code: “Neither DP1.0 nor DP2.0 found for the Product, or the product can not be identified”
    How to solve this?

  14. i have a nokia 6303 that it’s dead. what do i need to reinstall the software?
    i installed Phoenix Service Software 2012.50.000.49146
    but i can’t find in “file” – “open product” RM-443 acording to my phone.
    What do i do wrong?

  15. good evening i have a problem with my nokia n85 .. the flashing methods working . i have flashed many phones but when i tried to flash my n85 , during the flash i had no power on my pc and closed …when the power got back (after 2 hours) i had tried to flash again but in phoenix got a message that says it can not flash because the firmware files are old……strange because i have the latest firmware 31.002 . how can i resolve my phone sa it can start it again ?? thank you

  16. After modifying the ROFS2 file by adding a language using NFE and calibrating the core file using Nokia Cooker.
    I tried to flash my Nokia 700 with the modified firmware and got an error message saying that the check sum for ROFS2 file does not match the data package check sum.
    Please help.

  17. My nokia 5130-2
    The flashing failed. Do you like to retry the flashing?

    HRESULT 0x84210027 (-2078212057)

    Firmware updating failed. Error 0x8401F167 – Flash: Failed to initialize update server.
    plz help mr

  18. please my nokia c1-01 is dead and wen flashinq it with ur method .. i got stuck @ restrt .. then pop up Usb rom driver —-unplugged

  19. hi my E52 is not booting up i tried to dead usb flashing its not deducting my phone USB not recognised error msg pop ups evrytime i connect my phone to pc is that a hardware problem ???

  20. is it correct that the Nokia X3-02 (RM-639) needs the box also as the flash process wont work and afterwards there is only a whit flashing screen but no Gui vieable?


    Thanks in advance

    1. am using asha 201 I try to flash with infinity best and it just flash half and it not coming on again please what am I going to do

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