How do I update the phone software for my Nokia with Windows Phone?

Updating your Nokia Lumia is quick and easy.

  • Install the Zune software (Windows) or Windows Phone 7 Connector (Mac OS) on your computer. You’ll need this software to download the phone update.
  • Connect your phone to your computer, using the USB cable that came with your phone. Before starting the update, make sure your phone has enough battery power.
  • If the Zune software or Windows Phone 7 Connector for Mac doesn’t start automatically when you connect your phone, start it manually.
  • In the Zune software, click Update Now (in Windows Phone 7 Connector for Mac, click Install Updates). Make sure you keep your phone connected to your computer until you see a notification that the update is complete.

For more information, watch the video (English) and learn how to update your Nokia Lumia Phone software.

How can I transfer my contacts, calendar entries and to-dos to my new Nokia with Windows Phone?

These instructions may not apply to all phone models and manufacturers.

Contacts from your old phone
If you only want to transfer your contacts, or if you use an Apple Mac, use the Contacts Transfer app on your new phone. Contacts Transfer is on the main applications menu on the Lumia devices.  If you don’t have this feature, you can download it from Marketplace (just tap Marketplace on Start) .

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What happens if I skip the application updates (i.e. have only downloaded the operating system update) while updating to Symbian Anna?

Alternative questions:

-Do I need to install the application update packages after I update my phone software to Symbian Anna?
-Why should I install the application update packages after I update my phone software to Symbian Anna?
-Why I cannot open my e-mail attachments after I updated my phone software to Symbian Anna?
-I have mixed old & new icons in the menu or Homescreen. How can I fix that?

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What are the access codes (PIN codes, PUK codes, lock code, security code, password and restriction code)?

PIN (Personal Identification Number) codes:

  • PIN code protects your SIM card against unauthorized use. It is asked when you insert the SIM card and boot up the device for the first time. It is 4 to 8 digits long and usually supplied with your SIM card. However, it is recommended to change the original PIN code to your own, the instruction on how to change the PIN code is provided in the user guide or Nokia Web site.
  • UPIN code is usually supplied with the USIM card. The USIM card is an enhanced version of the SIM card and is supported by UMTS mobile phones.
  • PIN2 code is also 4 to 8 digits long and is supplied with some SIM cards, and is required to access certain services.
  • If you enter any of the above PIN codes incorrectly three consecutive times, you need corresponding PUK codes to unlock them. Read more about PUK codes below.
PUK (Personal Unblocking Key) codes:
  • PUK code is 8 digits long and is required to change a blocked PIN code.
  • UPUK code is required to change a blocked UPIN code.
  • PUK2 code is required to change a blocked PIN2 code.
  • The PUK codes are also provided by your network operator.

Lock code / Security code / Password:

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